When you buy as an indirect buyer, you do not see the suppliers or their prices. The BSO team collects their quotes, picks one, prices it and sends you a single final quote. Until then the quotes on your enquiry read Price pending BSO review. This guide shows how to read the final quote and accept it.
Before you start
- An indirect enquiry whose status is Final quote sent. Find it in My enquiries.
Find the enquiry marked Final quote sent
In My enquiries (in the left menu) the Status column reads Final quote sent once BSO has sent its quote. BSO also emails you when it is sent. Open the enquiry.

Read the quote from BSO
In Supplier quotes every row shows BSO as the supplier. The final quote carries BSO's total, the delivery time and the date it is valid until; any other row still reads Price pending BSO review. There is no recommendation panel and no Award by item on an indirect enquiry. The Logistics card says BSO arranges the delivery for this enquiry.

Read Why BSO selected this
Click the priced row. The page is Quote from BSO, with Download quotation and Accept quote at the top. Under the summary, Why BSO selected this is a short note from the BSO team with the date it was written; a note that names a supplier or a price cannot be saved, so it never does. Below are the Quoted items with BSO's unit prices, Charges and total, the Terms BSO offers and the Supplier card, which reads BSO.

Accept and choose a payment term
Click Accept quote. Accept this quote shows the Supplier (BSO), the Total, the Delivery time and the Payment terms on offer; click Continue. Choose a payment term lists BSO's terms, for example 50% advance, balance on delivery. Pick one and click Accept and continue.

Say how you want the goods
How do you want the goods? offers Self pickup and Delivery. Pick one and click Accept. There is no logistics provider step: when you choose Delivery, BSO arranges it and the shipping is included in your payment stages.

Pay the first stage
Back on the enquiry, the BSO quote reads Accepted, any other quote Not selected, the Timeline shows Quote accepted and Pay now appears at the top. The Payment schedule on the right lists the stages of the term you chose.
Pay the first stage by card or bank transfer; your order is created with that payment. From there BSO is your counterparty: it arranges the delivery (Track your order) and handles any return.

Good to know
- You can accept only the quote BSO has priced and approved; a row that still reads Price pending BSO review cannot be accepted.
- Prices are as quoted and in pounds sterling; BSO's quote already includes the delivery when you chose Delivery.
- Questions about the quote? Email support@bsoservices.ai, Monday to Friday 07:00 to 17:00 UK time.
Related guides
Still stuck? We are here.
Open BSO AI Chat inside the platform, or email the support team. Monday to Friday, 07:00 to 17:00 UK time.

