Pickup, document and delivery

On My logistics quotes the shipment you were booked for reads Accepted. Click the row. You are also told by email when your quote is accepted, and in the bell too if your browser or phone has allowed BSO notifications: the notice says that the buyer has accepted your quote (that BSO has, on an enquiry BSO handles) and ends with the enquiry reference.

Above Route, the Shipment progress card shows The next step for this shipment. While the goods wait at the supplier it reads Waiting for pickup from the supplier: When you collect the goods, confirm the pickup with the code the supplier receives, with a Confirm pickup button. The Route card under it has the full Collection address and Delivery address, the supplier's lead time, the package and the dimensions. In the Timeline, Goods collected is the current step.

At the supplier's yard, click Confirm pickup. Send the pickup code? explains: We will send a one-time code to the supplier. Ask for it when you collect the goods. Cancel closes the box; Send code sends a 6-digit code to the supplier's email address and mobile number.

The buyer pays the shipping charge as its own stage after booking you (Track your order). If that stage is still unpaid when you click Send code, a Payment not received yet notice opens instead of the code window: The logistics payment for this shipment has not been made yet. Collect the goods once it is paid. Close it and try again later; the code window opens once the payment is recorded.

With the stage paid, Send code opens Confirm the pickup: Enter the code the supplier received. It confirms that you collected the goods. Ask the supplier for the code, type its six digits into the boxes and click Verify code. A wrong code says so and tells you how many tries are left; after three wrong codes the window locks and you close it and send a new code.

The page confirms with Pickup confirmed. The enquiry moves to Logistics pickup, the buyer's order to Shipped, Goods collected is done in the Timeline, and Shipment progress now reads Waiting for the shipping document: Upload the shipping document once the goods are on their way, with an Upload shipping document button.

Upload shipping document opens a Shipping document window with one required field. Drop files here or choose them from your device: PDF, JPG, PNG or DOCX. The file is listed under the drop zone once it has uploaded; the bin icon removes it. Cancel closes without saving; Send document attaches it to the shipment.

The page confirms with Shipping document sent. The document is now listed under Message and documents as Shipping document, with a View document link, and Shipment progress reads Waiting for delivery to the buyer: When you hand over the goods, confirm the delivery with the code the buyer receives, with a Confirm delivery button.

At the buyer's site, click Confirm delivery. Send the delivery code? explains: We will send a one-time code to the buyer. Ask for it when you deliver the goods. Send code sends a 6-digit code to the buyer's email address and mobile number.

A Confirm the delivery window opens, laid out like the pickup one: Enter the code the buyer received. It marks the order as delivered. Ask the buyer for the code, type the six digits into the boxes and click Verify code. As at pickup, a wrong code says so and tells you how many tries are left.

The page confirms with Order delivered. Shipment progress now reads The order was delivered to the buyer, every step of the Timeline is done, and the enquiry and the buyer's order read Delivered. The delivery date is what releases your payout: the row on your Earnings page moves from Pending to Ready to pay with that date as Payable from (Logistics earnings). The buyer can now rate you from 1 to 5 stars.