Become a logistics provider

Click My account at the bottom of the left menu, then the Roles tab, or go straight to my-account?tab=roles. Under Your roles you see the roles the account already holds. Below it, Add a role lists the roles you can add, each on its own card: Become a supplier, Become a logistics provider and Become a recruiter.

Each card has a Get started button. The one on Become a logistics provider opens the logistics set-up page. Nothing is added to your account until you click Finish on that page.

You will see Set up your logistics profile at complete-profile-logistics. It is one page, top to bottom, with no tabs. The panel beside it lists what you need: your name and phone, your company name, a certification and a licence, and four policies to accept.

Every field is tagged Required or Optional. Anything already on your account, such as your name, phone and company, is filled in for you. Back to home leaves the page without saving.

Already set up as a logistics provider? Opening this page while you work in that role takes you to Edit profile instead.

Fill in your First name and Last name and your Phone: pick the country code, then type the number without it. Your email is not asked for here; it stays the one on your account.

Under Your company, type the Company name: 2 to 100 characters, using letters, numbers, spaces and & . , ' - ( ) /.

The country code starts on +44. Pick your own country first if the number is from somewhere else.

Click More company details to open it. Everything in it is optional now and can be added or changed later from My profile. It opens by itself when some of these details are already saved.

Inside you can choose a Delivery type (Standard, Express or Same day) and type your Service area (for example Europe and the Gulf), then add a Company logo, the Owner name (letters and spaces, up to 30 characters), the Company email and Company phone, the Registration number, the VAT number, the Incorporation date (today or earlier), your Business categories (pick from the list; each one shows as a chip and the × removes it) and the Company address.

If you fill in any part of the address, or the service area, the page also needs Address line 1, City and Country. These details are only checked when you fill them in; if one needs fixing when you click Finish, this part opens and takes you to it.

Under Certifications and licences you need at least one of each. Click Add files under Certifications and choose one or more files: PNG, JPG, WebP or PDF, up to 5 MB per file. Each file uploads as soon as you choose it (the button says Uploading meanwhile) and then shows as a chip with its name. The × on a chip removes that file.

Do the same under Licences. Files of another type, larger files and programs are refused with a message, and Finish waits until every upload is done.

Under Policies there are four boxes, all required: I accept the Quality Procedures, I accept the Health and Safety Procedures, I accept the Anti-Bribery and Anti-Corruption Policy and I accept the Environmental Policy. The first time you tick one, its text opens in a window: Accept ticks the box, Close leaves it unticked. Policies you accepted before are already ticked.

The line above the button reminds you that you can change any of these details later from My profile. Click Finish.

If something required is missing or wrong, the page marks it in red with a short message and takes you to the first one. When everything is in, you will see Logistics profile saved: the logistics role is on your account and your dashboard opens as a logistics provider. There is no extra confirmation box.

The left menu now has the logistics pages: Dashboard, Shipment-ready enquiries, My logistics quotes, Earnings, Payments, BSO AI Insights, BSO AI Chat, My profile and My account. Open the Roles tab of My account: Logistics is listed next to Buyer and marked Current role, and the Become a logistics provider card is gone. Use Switch to this role on the Buyer card whenever you want to go back to buying.

My profile in the left menu (profile-logistics) shows your company as buyers and BSO see it: the company name with a Logistics provider chip and your status, then Company details, Services and coverage, Address, Bank details, Certifications and licences and Policies. Edit profile at the top right opens the same details as a form (profile-logistics/edit). See Edit your profile and company.

Bank details is where BSO pays your earnings. It is shown to you only, and it is not something you type in: neither the set-up page nor Edit profile has bank fields, and the profile reads No bank details yet until BSO has added them. Email support@bsoservices.ai with your bank details before your first delivery, and again whenever they change.

Edit profile asks for more than the set-up page did: the delivery type, business categories, company phone and email, registration number, VAT number, incorporation date and the full company address with its postcode must be filled in before it saves, so have them to hand.

Quoting on a shipment needs an active logistics plan or the All-in-One plan. Without one, Write quote on a shipment opens a page headed Shipping quote that shows the logistics plans instead of the quote form, and the platform refuses the quote. Pick the monthly or the yearly plan there, or click Explore plans in the top bar of your dashboard and use the Logistics tab.

What the plans include is in Compare plans; paying for one is in Buy a plan. Once the plan is active, Write quote opens the form.